We have been extremely pleased with all aspects of the service we have received from Charles Square. This includes the ongoing management and support of our IT infrastructure as well as the substantial projects to migrate our infrastructure to the CSq Cloud.
Charles square provides the attentive service reminiscent of the days when everyone had their own Technology Team at the end of the hall.
We also value the extensive monthly reports which alert us to any potential risks within the infrastructure, as well as the proactive nature of the service provided by Charles Square.
As a highly regulated technology-driven business, IT is vital to us. Charles Square understands this and provides first-class expertise in all areas, from procurement to infrastructure management and end-user support.
Switching an IT service provider is not an easy decision, but we knew it was the right choice to go with Charles Square from the moment they made their first presentation to us. The reason they stand out is because their business is built around understanding and anticipating the client’s needs and interacting with them accordingly.
Charles Square’s unique offering is its wealth of experience supporting financial services firms, both externally and from within. They have seen both sides, and their industry knowledge enables them to offer exceptional, proactive support and advice.
Billion AUM in supported funds.
% of support tickets completed within the first hour of being raised.
Hours of included remote support provided this year.
Countries world wide with Global Coverage.
Multi Award Winning Service.