SUpport  
charles square

Support

SUPPORT

Charles Square provides
award winning fully
managed IT Support.

Hybrid Solutions

We deliver business performance through hybrid solutions, giving you the scalability of a cloud environment, whilst maintaining control, performance, and securing your data wherever it is. We will work with you to improve your IT budget without compromising the integrity of your environment.

Processes that Save Time

During troubleshooting, our friendly and skilled team use remote desktop access to investigate and provide walk-through fixes and demonstrations, helping you resolve issues without cost in future.

Client focused Approach

In addition to expert advice, we use a unique dual flag and track system, which means that all outstanding issues are followed up until marked complete by both us and the client.

We are here for You

Our dedicated team of fully trained IT professionals are available for your IT needs 24x7x365.

Awards and Honours

Award Winning
IT Services.

SUPPORT

Why choose
CSq IT Support?

CSq Support provides a fully managed technology infrastructure and service, removing the stress and constraints on human resources.

We are here for you

Client Focused Approach

In addition to expert advice, we use a unique dual flag and track system, which means that all outstanding issues are followed up until marked complete by both us and the client.

Processes that Save

During troubleshooting, our friendly and skilled team use remote desktop access to investigate and provide walk-through fixes and demonstrations, fast – helping you resolve issues without cost in future.

Hybrid Solutions

We deliver business performance through hybrid solutions, giving you the scalability of a cloud environment, whilst maintaining control, performance, and securing your data wherever it is. We will work with you to improve your IT budget without compromising the integrity of your environment.

Flexible and Scalable

Clients of the FMIT service require little or no capital investment in hardware, software and licenses. Providing you with a service that offers flexibility and growth to match your business needs.

Our Core
Values.

Transparency

Our success is underpinned by our transparency, authenticity and accountability.

Simplicity

We’ll spare you the technical jargon and deliver solutions that are easy to understand.

Professionalism

Our honest and professional approach drives our client satisfaction.

0 %

of clients rate our communication
and availability as 'excellent'

- Client Audit | October 2022

GLOBAL IT SUPPORT SPECIALISTS

Experts on hand, 24 hours a day, just a phone call or email away.

Delivering solutions that set a high bar on reliability, security, and customer experience.
CSq provides services to over 260+ clients including hedge funds, investment banks, proprietary trading firms, asset managers, fund of funds, and private equity houses in Europe, United States, South America, UAE, Middle East and Asia.

CLIENT PORTAL

Powerful features at your fingertips.

Your personalised IT Portal - Quick and simple access to all of the information that's important for business success with one pane in an intuitive user interface.

CLIENT PORTAL

From onboarding to IT resource overview.

Your personalised IT Portal - Quick and simple access to all of the information that's important for business success with one pane in an intuitive user interface.

CLIENT PORTAL

Microsoft training and learning hub.

Your personalised IT Portal - Quick and simple access to all of the information that's important for business success with one pane in an intuitive user interface.

Testimonials

What our
clients say
about us.

FULLY MANAGED IT SUPPORT

“As a highly regulated technology-driven business, IT is vital to us. CSq understand this and provide first class expertise in all areas, from procurement to infrastructure management and end-user support. CSq’s unique offering is their wealth of experience supporting financial services firms, both externally and from within.

They have seen both sides, and their industry knowledge enables them to offer exceptional, proactive support and advice.”

CFO

Capital Management (Bank)

“CSq provide first class expertise in all areas”

FULLY MANAGED IT SUPPORT

“I was hugely appreciative to CSq's team for how quickly and smoothly they on-boarded us and got us up and running. A totally professional experience, perfect for our needs.

It removed a lot of everyday stress and freed me to focus on what we are good at; the creative process.”

COO

FinTech

It removed a lot of everyday stress”

FULLY MANAGED IT SUPPORT

“We switched to CSq last year, and have found their service has exceeded our expectations in almost every respect. The transition was smooth, and all went to plan and budget. They really understood our business needs and they worked with us to provide a cost effective and flexible solution. Most importantly, when we need support, we’re not put through to some remote support desk, but instead a local experienced technician that not only understands the problem, but also our history and can escalate as needed.

It’s like having our own infrastructure team in-house, but without the expense.

COO

Asset Management (Mayfair)

“CSq’s service has exceeded our expectations in almost every respect”

Testimonials

What our
clients say
about us.

FULLY MANAGED IT SECURITY

“As a highly regulated technology-driven business, IT is vital to us. CSq understand this and provide first class expertise in all areas, from procurement to infrastructure management and end-user support. CSq’s unique offering is their wealth of experience supporting financial services firms, both externally and from within.

They have seen both sides, and their industry knowledge enables them to offer exceptional, proactive support and advice.”

CFO

Capital Management (Bank)

“CSq provide first class expertise in all areas”

FULLY MANAGED IT SECURITY

“I was hugely appreciative to CSq's team for how quickly and smoothly they on-boarded us and got us up and running. A totally professional experience, perfect for our needs.

It removed a lot of everyday stress and freed me to focus on what we are good at; the creative process.”

COO

FinTech

It removed a lot of everyday stress”

FULLY MANAGED IT SECURITY

“We switched to CSq last year, and have found their service has exceeded our expectations in almost every respect. The transition was smooth, and all went to plan and budget. They really understood our business needs and they worked with us to provide a cost effective and flexible solution. Most importantly, when we need support, we’re not put through to some remote support desk, but instead a local experienced technician that not only understands the problem, but also our history and can escalate as needed.

It’s like having our own infrastructure team in-house, but without the expense.

COO

Asset Management (Mayfair)

“CSq’s service has exceeded our expectations in almost every respect”

GLOBAL SPECIALIST IN IT SUPPORT

Looking for an experienced
and award winning
IT Support team?

Globally trusted and recognised Technology Services Partner, with a global clientele that boasts 260+ satisfied customers.